Work Schedule: Day
Job Type: Full-Time
Union Position: Non-Union
Employee Pay Type: Hourly
Work Environment: 100% On-Site
Compensation: $31.25 – $39.42
(this represents the expected pay range for this job requisition. Ultimately, in determining your pay, we'll consider your experience and other job-related factors)
Integrated Marketing
The Social Media Specialist has increasing responsibility for timely and effective execution of content on our social media platforms to drive sales, audience growth and engagement.
This position is also responsible for community management, copywriting, customer service, and analyzing data related to channel and creative performance.
Monitor social platforms daily to identify relevant cultural moments, consumer conversations, and trending topics for brand participation
Engage directly with users in a manner that aligns with brand voice and tone, fostering community and brand affinity
Own day-to-day publishing across Stater Bros. Markets owned social media channels, ensuring content goes live as planned and is optimized for each platform
Ensure all content is aligned and executed in accordance with Stater Bros. Markets brand promise, channel strategies, and stated deadlines
Support ongoing editorial calendar needs and collaborate with cross-functional teams to align content with broader brand and business objectives
Engage vendor partners to collaborate and co-brand content and/or campaigns
Respond to comments, messages, and mentions across platforms to drive positive engagement and deepen relationships with followers
Escalate potential risks, customer concerns, or emerging crises to appropriate stakeholders in a timely and thoughtful manner
Identify and propose reactive or trend-based content ideas based on platform behavior, cultural moments, and audience feedback
Bring insights from the community to inform creative development and content strategy
Track and report on social media metrics and provide real-time feedback to improve content effectiveness
Collaborate with strategy and analytics teams to surface actionable insights from day-to-day interactions
Continuously analyze and identify target audience and recommend the best channel for various types of messaging
Advanced degree or certification in Marketing, Digital Marketing, or related field preferred; relevant job experience may be substituted in lieu of education
Two (2) plus years of experience in professional organizational / enterprise social media, community management, digital publishing, or related fields
Deep understanding of social media platforms (LinkedIn, Instagram, TikTok, X, Facebook, YouTube) and their respective best practices
Relevant professional knowledge of current and emerging digital marketing strategies and trends
Strong copywriting skills with the ability to reflect brand voice across different scenarios
Familiarity with social publishing and monitoring tools (e.g., Sprinklr, Sprout, Emplifi, Hootsuite, Google Analytics; etc.)
Working knowledge of SEO/SEM
Ability to thrive in a fast-paced, dynamic environment, and respond quickly to emerging opportunities
Strong organizational and communication skills; comfort working across teams and time zones
In depth knowledge of the grocery retail industry is preferred
Other Qualifications
Consistent Impact Contributor
Highly effective executive presence
Highly collaborative with excellent verbal, written, and interpersonal communication skills
Strong marketing mindset
Curious innovator and strategic thinker
Ability to thrive in a fast paced, team-oriented environment with strict deadlines; manage multiple assignments, maintain accuracy, and be detail oriented
Possess exceptional problem-solving skills along with the ability to troubleshoot basic technical issues
Ability to maintain confidentiality
Must be able to work some weekends as needed for events
Additional Information:
Applications will be received until a sufficient number of applications are received. Applicants are encouraged to apply as soon as possible to ensure consideration as recruitment may close at any time.
All communications regarding the selection process will be via telephone or e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment.
Please note : Stater Bros. Markets is not able to consider candidates who will require visa sponsorship at the time of application or in the future.
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