Restaurant Training Coordinator - Fast Casual Job at Willow Tree, San Francisco, CA

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  • Willow Tree
  • San Francisco, CA

Job Description

Training Coordinator – Fast Casual Restaurant Group

$80,000 - $100,000 + Bonus

Join this fast-growing, upscale, scratch fast-casual restaurant, that leapt into a hot market segment and is growing quickly and profitably in California, as the Training Coordinator.

COMPANY

  • Has 17 units and continues to grow each year
  • High-volume, all scratch, healthy cuisine
  • Leadership team is headed by chefs and food business entrepreneurs who have founded and grown other highly successful fast-casual chains

BENEFITS & FEATURES:

The company believes their staff are the lifeblood of their organization and make sure their team is well trained, taken care of, and have fun.

  • Promote from within and strong focus on training
  • Competitive salary and bonus potential
  • Medical, Dental and Vision insurance
  • Generous tuition reimbursement and language learning support
  • Paid Vacation
  • Free meals

YOUR ROLE WITH THE COMPANY:

  • Oversee the new store opening process from pre-planning to post-opening
  • Manage the Certified Trainer and Certified Training Store Programs
  • Act as a Subject Matter Expert (SME) for all restaurant operations, including prep, cooking, food safety, shift management, guest experience, and POS systems, providing expert guidance and support
  • Maintain and update training materials for all store operations, regularly reviewing their effectiveness and recommending improvements for enhanced program delivery
  • Assist with the New Manager and Career Path Training Programs
  • Support company rollouts of new products, limited-time offers (LTOs), and service enhancements
  • Provide operational support to District Managers through auditing of line checks, prep lists, and order guides, and analyzing health inspections to ensure compliance and quality
  • Conduct re-certifications and quality assessments for restaurant leadership teams
  • Collaborate with GM’s to identify improvement areas, and develop actionable solutions

BACKGROUND PROFILE :

  • 3+ years of experience as a Quick Serve Restaurant Manager, General Manager, or equivalent, with proven experience in training others
  • High School Diploma required ; Associate’s degree or higher preferred
  • Bilingual English/Spanish required
  • Strong understanding of Food Safety Management and operations
  • Competency in Google Suite, Microsoft Office, and specialized systems such as LMS, ATS, and CRM is highly desirable
  • Understanding of instructional design and adult learning theory is a plus
  • Public speaking and facilitation skills, with the ability to lead training sessions for diverse audiences
  • Must be able to travel and stay away from home for up to 3 weeks at a time
  • Must possess a valid driver’s license, proof of insurance, and have reliable access to a vehicle for regular regional travel
  • Ability to work independently and flexibly, including nights, weekends, and holidays

Job Tags

Casual work, Work at office, Shift work, Night shift,

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