JOB DESCRIPTION:
FL-DCF-St. Augustine-Exec Sec & Admin Asst-Interviewing Clerk - Help DCF clients who can not make it to the storefront in Jacksonville and Daytona.
Part Time: 21.5 hrs per week.
Position: Pay Rate: $13.00hr
LOCATION: 200 San Sebastian View, Suite 2300 - St Augustine Fl 32084
JOB DESCRIPTION/SPECIFIC SKILLS:
• Effectively assessing customers' needs.
• Referring customers to community agencies as appropriate.
• Timely and accurately escalating customers' complaints/inquires as appropriate.
• Documenting customers' records timely and in accordance with departmental procedures.
• Assisting customers with completion of online or paper applications.
• Assisting customers with My ACCESS Accounts.
• Effectively communicate with internal and external customers as by departmental procedures.
• Effectively maintaining customer log
• Explains eligibility requirements, form completion requirements, community resources for financial assistance, and/or provides program benefits
Speaking -Talking to others to effectively convey information
Judgment and Decision Making - Weighing the relative costs and benefits of a potential action
Active Listening - Listening to what other people are saying and asking questions as appropriate
Information Gathering - Knowing how to find information and identifying essential information
Problem Identification - Identifying the nature of problems
Reading Comprehension - Understanding written sentences and paragraphs in work related documents
Service Orientation - Actively looking for ways to help people
Writing - Communicating effectively with others in writing as indicated by the needs of the audience
Information Organization - Finding ways to structure or classify multiple pieces of information
Identification of Key Causes - Identifying the things that must be changed to achieve a goal
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
Therapy and Counseling - Knowledge of information and techniques needed to rehabilitate physical and mental ailments and to provide career guidance including alternative treatments, rehabilitation equipment and its proper use, and methods to evaluate treatment effects
Clerical - Knowledge of administrative and clerical procedures and systems
Computer - Knowledge of computer software including applications
...Executive Housekeeper - NEW HOTEL OPENING in Wilmington, North Carolina! Our Culture: We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused...
**Job Title:**Carrier Relations Coordinator I**Department:**Administration, Facilities & Secretarial**Country:**United States of America**State/Province:**Arkansas**City:**Lowell**Full/Part Time:**Full time**Job Summary:**Under close supervision, this role...
...Transport (work under our MC). Acies Transport is a trusted partner in the trucking industry, offering guaranteed loads, high rates, and full support for Box Truck (26 ft, 2015+) Owner-Operators. If you're looking for consistent work with no downtime, this is your...
...The Adult Protective Services unit provides social work services to older adults and adults with disabilities that are referred to the agency... ...qualifying internship; or successfully completion of the NC Child Welfare Collaborative program; or a bachelor's degree in a...
...engineers and structural designers, as well as cross-disciplinary coordination. - Create 3D models and 2D drawings within AutoCAD, Revit, . - Independently develop concepts and general arrangements, and complete full construction documents. Preferred Experience:...